Morning, everyone. It's not nice outside - it's been raining hard and still is a bit damp. However, the sky seems to the brightening up so fingers crossed.
I slept very badly over Monday night and it was a struggle to keep awake yesterday but worth it - I didn't wake until nearly seven this morning. For me, that's a serious lie in and it feels great!
I started yesterday by hopping into town to do a couple of necessary things and a bit of looking around.
They were very helpful in the bank. I had a chunk of money to send over to John to help pay the tax bill on Dad's estate. It can't go to probate until that's been paid which seems a bit mean to me and not everyone is foresighted enough to make provision and therefore people have to borrow against their inheritance - and that's expensive. Anyway, without going into details, Dad had made provision, I sent a large chunk over to John with the bank's help, he got the money by yesterday evening and things can move forward. It's getting there!
Then I went to the hearing aid department in Specsavers to ask a few questions and nearly had an argument. Not quite because I don't do arguments but I was quite annoyed.
I've been waiting for them to contact me about returning one of my aids that needed a repair. I specified text or email as I don't do phones. I heard nothing for a while so, as I was in town, I thought I'd ask. You can guess the next, can't you. Yes, they've been phoning. I was rather cross as I had stated specifically and given the audiologist my email and mobile number (which didn't get into the system) but I was more cross when one of them (who really should have known better) said 'Can't you get a neighbour or family member to help?'
So I pointed out that they are assuming that I don't live alone, which I do, and that I have neighbours who can drop everything when my phone rings and get to my house before the phone stops ringing, assuming that they are not out at work (which they are) and anyway . . .
THAT'S NOT THE POINT!!!!
After all - they are an audiology department - they should know all that and certainly shouldn't be saying something like that to a customer who has made their preferred method of communication clear in the past.
I went all teacher-y and firm and the capitals above are emphasis, not shouting. I laughed about it afterwards; teacher instinct still clicks in, even after over six years retired.
I came away with the reassurance that all this would go into my 'details' (lord only knows what they will put but I don't care) and carefully wrote down my email (which I know they already have) and mobile (ditto) plus an appointment for Monday morning as the repaired aid needs tuning in again.
Then I had a meander around, got a few bits and bobs, was tempted by some Christmas PJs (no, I didn't) and meandered home for a late breakfast.
The rest of the day was homey things, starting off the Christmas cake and so on. It's amazing how lovely dried fruit and alcohol can smell, even when covered with cling film.
Today is just personal training so I will fill it with more homey things. Gentle, peaceful and satisfying.
Have a lovely day too - and stay safe and well. xx
I can understand your irritation with the hearing aid problem people can be so stupid. When I worked in Theatre I lost count of the times I sent nurse back to fetch the patient's hearing aid. How did they think we were to communicate with them?ReplyDelete
Goodness knows but you're right, people just don't realise!Delete
I wrote where ladies live on a sticky note…just helps…love your blog…I grew up in a little town in WV nestled between two cities…not country…married and moved…Ohio…back to WV in another area…then another city…then South Carolina…WV…Indiana…now Florida…31 moves…snow and sun…have travelled to all states but four…England two times and Canada…NYC LONDON and the ocean ,y favorites…although love New England also…studied Shakespeare a month on DC which I love and a month in Massachusetts…love it…well let us just say I like to travel…Covid has ended that and now age is creeping…keep writing…just wondered if you read like Sue does?… she describes her books in a way that makes me want to read them…your gardening keeps me intrigued also…Sooze and her vacation home has been a delightful journey…Delete
Post its can be very helpful in lots of different ways, can't they?Delete
Goodness, you have really travelled, haven't you? Hold onto those memories; and you might be able to add to them one day.
I don't think I am a reader like Sue. I ought to get back to the library, I think. She really does paint a picture with her words, doesn't she.
Not sure what you like to read but her suggestions are great….love seeing your craft projects also…Delete
Duh! I suppose they think you are visiting about hearing aids just for the fun of it!ReplyDelete
There's no history of hearing problems in any females on my mum or dads side of the families - do you think that makes me less likely to have problems? I have no idea.
Could be - well, they were wrong.Delete
There's no history on the female side in my family too - my grandad, my dad and me but I don't know further back than that. Neither of my brothers has problems, nor my children.
I don't know loads about it but I suspect earlier onset hearing problems are more likely to be genetic unless there's a medical issue that has damaged the working of the ear4. Or very old age, of course, when lost of the senses fade somewhat.
I know that dealing with the public can be difficult but really what an attitude! I so understand about being teacher-y and firm. I have to use that stance occasionally especially when certain people at certain official centres think I am simple or stupid! So so irritating! Take care. Amanda xReplyDelete
It wasn't good, was it.Delete
Going into teacher mode can be very useful! lol
So bloody frustrating for you, and time wasting for them, a quick check on their records would have saved a lot of bother!ReplyDelete
What a coincidence, I was looking at some lovely cosy Christmas pyjamas yesterday ... and no I didn't succumb either, but it was close.
I sympathise. There's some lovely things pout at the moment but I DO NOT NEED ANY!!!!!Delete
How frustrating for you. I can picture the scene as you slipped into teacher mode but what a shame it was necessary.ReplyDelete
I hope you have a lovely time today xx
Thanks, Eileen. I guess I'd have been a lot angrier if I had been struggling without it but, with a working spare, it wasn't a big problem, thank goodness.Delete
I have a friend who has been profoundly deaf since birth, and she gets this All The Time. Even from medical professionals. It’s bonkers.ReplyDelete
Absolutely ridiculous. It's just - well, words fail me really.Delete
So sorry about your experience at the hearing aid department. That can be so frustrating when people don't follow through with what their customers have requested! I had to laugh, though, at your comment about "teacher instinct" kicking in! My teacher instinct kicks in regularly it seems when I am frustrated, LOL! And I have been retired almost five years. We never lose it I don't think! Have a great rest of the day, Joy.ReplyDelete
I think they knew they were in the wrong. We'll see how they are next Monday!Delete
I think the teacher mode thing is just something that is automatic after so many years of using it as a strategy. It is funny.
I tend to slip into teacher mode when annoyed too. I'm putting money into a separate account for my legal bills when I pop my clogs so that Alexander doesn't have to worry about it.ReplyDelete
Make sure it is not in your name though. Or make it an insurance policy, payable to him. Otherwise it becomes part of the estate and can't be touched until tax liability has been paid. It's daft but there you go.Delete
Ohhh, teachers voice. I bet that made them sit up and actually listen.ReplyDelete
lol - I'll see how they are on Monday!Delete