Good morning, everyone. Welcome to Saturday.
First of all, big thanks to Nicky who alerted me to a possible difficulty with the Christmas Wreath I bought yesterday.
Nicky, you were absolutely right. When I went into my mailbox, there was another download of the same pattern, far closer to what you described although without the 'Internal - not for customers' bit. It was significantly different in some places (possibly in other places too, I haven't gone through them both with a fine tooth comb) including the actual construction so, obviously, there's a bit of a blip in whatever software is used to download patterns.
My yarn order had already been processed so I'm 'stuck' with it. I use inverted commas because 'too much yarn' or 'unnecessary yarn' or even 'yarn I don't need now' don't appear in my vocabulary. It's an impossibility. How can you ever have too much yarn (no need to answer this!!!)? I'll find something to use it up, fear not - in fact, I might make an adapted horizontal version of the wreath that could be used as a table centre decoration. Then the cotton weight wouldn't matter so much.
We will see.
However - not good really so, in the evening, I fired off a message with a bit of a complaint. I'm not great at complaining so it was very polite but I did say I wasn't happy with the mistake.
And, to be very fair, within half an hour, on a Friday evening, back came a very sincere apology and an offer to give me any pattern download from the site free. I chose one and, lo and behold, there it was in my mailbox this morning with another apology and a suggestion that, if I wanted to, she would appreciate any feedback regarding the actual pattern.
Yes, not a good thing to happen when you're building a business (and it's obviously not the only mistake, judging by what Nicky said) but I can't fault the follow up customer service so I am still (for now) recommending with a reservation that if you do buy a download pattern, you check carefully and, maybe, wait before buying any yarn - just in case, lol.
So, I will enjoy working on both patterns and, if all works out and if they are well written patterns that work, I am very likely to go back to her site because some of the other designs are just beautiful and you know what I'm like with a crochet project. I do like a challenge.
(The photo is a screen shot from the site)
Phew - that was a story and a half!! On to today and I need to get petrol so I checked prices and at the moment it seems like Sainsburys is the cheapest. What a good excuse!! I did a shop yesterday in Morisons but never mind, I always love a look round Sainsburys.
Hobbycraft isn't that far away either so why not? And Longacre.
Oh, dear!!!
When I get home, I will deal with a pile of ironing and I have some meal planning to get finished. I might even do some gardening, you never know. Some things need an autumn haircut; not the tomatoes though. They are still giving generously and there's loads of green ones still coming. Before I started this, I shoved another bagful in the freezer so cans of chopped tomatoes will NOT be appearing on my shopping lists for months to come.
Right, well, this seems to have gone on and on and on so I will love you and leave you now. Have a really good Saturday and see you tomorrow. xx

Well done for making a polite complaint, Joy - and well done to the designer for making suitable reparation. I also have the spiral swirl blanket pattern from the site which I hope works up in a less complex way than the final design looks!
ReplyDeleteJust to add to this, v.4 has arrived in my inbox this morning (I had v.3 previously).
DeleteYes, me too. One of my feedbacks will be to identify what's changed in each version! :-)
DeleteI liked the spiral one very much - it is on the list! xx
Wow, your patience is admirable Joy.
ReplyDeleteBecause I’m a bit slow at crocheting ( and knitting) I stick to plain patterns and get them free on Ravelry, I’ve always got tons of yarn too, there’s never too much 😂
Alison in Devon x
Well, if KB is right below my patience will be thoroughly tested. I will give it a go and see though. xx
DeleteHello Sorry to say that I think this is a complete scam - Ai generated and impossible to do - if you search for crochet Christmas "reef" in etsy you will see the exact same pictures at a much cheaper price. If you then check all the reviews you will see that anyone who has attempted the patterns can't do them.
ReplyDeleteThere seems to be a lot of it about - I've bought a couple of simpler kits from Temu to see if they are legit and at least you get the wool and hook included. Wishing you well - long term blog lurker KB x
Hi, KB! Thanks for commenting.
DeleteOh, no! I don't usually fall for these.
I might give it a go and see if I can work something out and thanks for the info. xx
Glad you got good customer service!
ReplyDeleteWell, yes. We will see how it all pans out. xx
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